Our Ticket Guarantee

Every ticket purchased from us is covered by our famous 100% money-back guarantee. This guarantee ensures the following important promises:

seating
Side-by-side seating

All tickets in your order are guaranteed to be next to each other unless tickets are stated otherwise. Book worry-free and enjoy live events with your friends and family.

delivery
Delivered in time

Every order is guaranteed to be delivered on time for your chosen event. Physical tickets are sent via special FedEx delivery and digital tickets are transferred into your app.

entry
Guaranteed entry

Strict ticket vetting and authenticity checks ensure every ticket is fully verified and guarantees entry into your event.

We always put our customers first and thus offer many other great benefits. Shop with us in confidence.

Cancellation refund

If your event is canceled, you will receive a full refund automatically, including all fees. Notifications are sent via email.

Dedicated Support

We have a dedicated 24/7 support team should you ever need us. You can reach our team via phone, email, or social media. The preferred method is via email. Support tickets are prioritized based on your event date.

No transfer or download fees.

We have no shipping, transfer or download fees on any of our tickets. Just low ticket prices and one small processing fee. That's it.